Who We Are

Fran Pullano

You can reach Fran Pullano directly at 585-380-3009 or Franp@flexbene.com

Fran Pullano, MBA, CFCI, Principal

With over 40 years in the design, administration and placement of employee benefit and insurance plans for small, multi-location and specialty employer groups, Fran has built Pullano & Company into a full service benefits outsourcing organization.

In 2014, she expanded the operation to include individual insurance services, most notably Medicare coverage placement and retirement planning. In 2016, she negotiated several NYS subcontracts to handle outsourcing of benefits administration contracts.

She remains committed to serving employers and individuals who face increased insurance benefits challenges while working within limited budget restrictions.

At the forefront of small business concerns in navigation of health care reform and consumer based health care, she has built a firm which excels in medical insurance plan placement, HRAs and FSAs, long term care, disability income, life insurance and COBRA programs.

She has spoken at national conferences and has been published in Employee Benefit News and the Rochester D&C. She received her MBA in Marketing and Finance from RIT and her undergraduate degree from UR. She was also a former Manager of Medicare Part A for Rochester Hospital Services Corporation.

Her accomplishments include Advisory Board Member of the Diocese of Rochester, Advisor to the 10 Program of High Tech Rochester, chair of the Nazareth Schools and The Small Business Council as well as Commissioner of the Monroe County Entrepreneurial Task Force.

Tricia Solt


You can reach Tricia Solt directly at 585-218-0904 or Tricia@flexbene.com

Tricia Solt, VP Sales Associate, Licensed Insurance Agent

Tricia began her career with Pullano & Company in 2010 with a committed desire to learn and excel in the insurance and benefits arena. She has an active, NYS Life, Accident and Health Insurance License along with AHIP certification. She is appointed with a variety of different Medicare carriers as well as individual health insurance carriers on and off the NYS of Health Marketplace.

Tricia received her BA from the Rochester Institute of Technology in Business Management. She is a highly regarded insurance broker with a passion for helping individuals and families find the perfect coverage to meet their healthcare needs.

With extensive experience in the insurance industry, Tricia possesses comprehensive knowledge of both Medicare and individual health insurance plans. She understands the intricacies of these insurance options and stays up to date with the latest industry trends, regulations, and plan offerings.

Tricia's exceptional service extends beyond the initial enrollment process. She is dedicated to maintaining long-term relationships with her clients, providing ongoing support, and assisting with any questions or concerns that may arise. Her accessibility and willingness to go the extra mile make her a trusted partner in your healthcare journey.

Karen Bell


You can reach Karen Bell directly at Karen@kbellbenefits.com

Karen Bell, President of KBell Benefits, LLC. and Associate of Pullano & Company

Karen's office is located in the Pullano & Company office by appointment only. See more about Karen Bell at www.kbellbenefits.com

She is available by phone at 585-298-2700 or email at karen@kbellbenefits.com to make an appointment.

Karen is a Senior Market Specialist. She has 15 years in the insurance business. 

Lizz Ortolani


You can reach Lizz Ortolani directly at Lizz@ortservices.com

Lizz Ortolani, President of Ortolani Services, Inc. and Associate of Pullano & Company

Lizz has opened an affiliate office located at 1400 Portland Ave, Ste 24 Rochester, NY 14621. See more about Lizz at www.ortservices.com

She and her assistants are available by phone at 585-242-9749 to make an appointment.

With 15 years of experience as a licensed Master Social worker, she will guide you through your personal Medicare journey.